I need advice over how to get some action from PayPal’s customer service. I topped up my account from my bank and the funds failed to appear in my PayPal account. I have contacted customer service on a daily basis, made an official complaint, and sent them a copy of my bank’s transfer log with all the details. Despite my best efforts, PayPal has done nothing. No return call, no e-mails, and no apparent interest in resolving the problem.
Any ideas would be welcome on how I could launch a bottle-rocket up its ass. Worse customer service I have encountered and I have dealt with some real stone-wallers.
A quick update to tell you all that The Kingdom, my new Val Bosanquet mystery, is due for release in October. Val is asked to review a State Police investigation into the homicides of two deputies in the neighbouring parish. Meanwhile, his friend Dave involves himself in the discovery of a mass grave dating from the War Between the States. Faced with opposition, resentment and a further murder, Val soon realizes that he has walked into a complex trap that could have life-changing consequences for the East Feliciana deputy sheriff.
I get all sorts of reviews, from one star rantings to five star raves. The accepted course of action for an author is that they should not read their reviews. But I don’t know a single author who toes the line on this.
I had to share my latest review from an Amazon reader. It’s so full of humor and energy. Loads of thanks to Susan Lane Shaw for her comments on An Evil Shadow.
Wow! This is a page turner.
It has been a long time since I have had to dim the brightness on my iPad so my husband could sleep as I read on into the night, to learn what came next. Great plot, characters that I came to care about, and worry “might be next”. Thanks to you I have had to nap on several afternoons! Well done.
I hope my American readers have a great Independence celebration. My books have been discounted by 50% at Smashwords to help add extra zest to the celebration. Just click on the link to avail of the discount coupons. Enjoy.
Just to inform you that as a St. Patrick’s Day gift to my readers Paper Ghosts will be available free for the next few weeks. It is available from B&N, Apple, Kobo, Smashwords and Sony. Amazon will price match to free at some time, but I can’t say when that will be, though you can just download a mobi file from Smashwords in the interim. It’s a fairly short book (60,000) and has been very popular with Wattpad readers with over 1,000,000 downloads. It has also been voted #1 in its genre at Project Fiction.